A 911 Center’s Solution to Saving More Lives and Money

Case Study

A 911 Center’s Solution to Saving More Lives and Money

How Sending 911 Text Messages through the Rave 911 Suite is the Solution to Saving More Lives and Money in Ottawa County, MI.

After adopting Rave 911 Suite in March 2014, Ottawa County Central Dispatch of Michigan recognized that 911 text messages could be used to resolve dropped calls and reduce unnecessary dispatches.

As a result of sending outbound 911 text messages to every dropped call, Ottawa County Central Dispatch saw a higher response rate on dropped calls, high cost avoidance for law enforcement agencies, and numerous lives saved from chat intervention.

Download the case study, How A 9-1-1 Center Saves Lives and Money with Rave 911 Suite, to learn how emergency response agencies are leveraging modern technology to save more lives and money.

911 text messages