Crisis Communication

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A Look Back: Top 5 Emergency Communications Trends of 2015

A Look Back: Top 5 Emergency Communications Trends of 2015

It’s that time of year when we look back at the past year and forward to the next. To understand where we are...
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WiFi calling to 911: Testing Results and Implications

WiFi calling to 911: Testing Results and Implications

Recently, mobile carriers began enabling Voice over Internet Protocol (VoIP) calling on specific devices, where the...
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How to Speed up Response to Active Shooters in Higher Ed

How to Speed up Response to Active Shooters in Higher Ed

By their nature, higher education institutions are generally open environments with minimal control over who has...
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Separating Fact from Fiction in Your Public Safety Technology Decisions

Separating Fact from Fiction in Your Public Safety Technology Decisions

The public safety market is undergoing a technology transformation unlike any it has ever seen. From public safety...
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Campus Safety Apps Are for Staff and Faculty Too

Campus Safety Apps Are for Staff and Faculty Too

Mobile safety applications such as Rave Guardian have garnered a lot of attention as tools that help students build...
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Campus Alerts Are Safety Hygiene

Campus Alerts Are Safety Hygiene

I recently asked an emergency manager I know at a large mid-western university about how she made the judgment call...
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Reducing Reaction Time to Active Shooter Incidents Through Technology

Reducing Reaction Time to Active Shooter Incidents Through Technology

Time. Time is the single most important variable when we look at mitigating the impact of a mass or active shooter...
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Looking back at Sandy: A Quick First Take on Lessons Learned

Looking back at Sandy: A Quick First Take on Lessons Learned

While Sandy is still fresh in our collective conscience (even more so for those still without power), I figured it...
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The Need for Protocols in a NG World

The Need for Protocols in a NG World

I recently posted a survey on the NG9-1-1 Group on LinkedIn. The results confirm a trend I have heard through the...
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Do These Numbers Surprise You?

Do These Numbers Surprise You?

With a statistically significant sampling size representing about 12% of PSAPs in the U.S. which provide service to...
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Do We Need to Police NG9-1-1?

Do We Need to Police NG9-1-1?

For my first blog post, I’d like to talk about something that caught my attention at last week’s NENA Development...
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Beyond the Hype of the Demi Moore 9-1-1 Call: What Can We Learn?

Beyond the Hype of the Demi Moore 9-1-1 Call: What Can We Learn?

When the 9-1-1 call for actress Demi Moore was released a couple of weeks ago, it prompted a number of public...
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