Year Highlighted by Continued Customer Success and Innovation Recognition
FRAMINGHAM, Mass.,January 14, 2016 – Rave Mobile Safety (Rave), the leader in creating data and communication software that safety agencies trust to help save lives, today reported strong results for the 2015 Fiscal Year. Rave’s eighth consecutive year of double-digit growth was fueled by new customers selecting Rave as their safety partner across product lines and markets. Rave’s solutions are used by thousands of public and campus safety organizations in every U.S. state, building upon a market leadership position punctuated by a 99 percent customer retention rate.
Examples of the many 2015 milestones achieved by Rave include:
- Added 250 new contracts representing more than 1,000 unique deployments across state & local agencies, critical infrastructure, K-12 districts and higher education. New customers include the cities of Denver, Honolulu, Seattle, Tulsa, Baylor University and the University of Maryland Delivered a quarter-billion timely, emergency mass notification messages.
- Processed nearly 10 percent of all 9-1-1 calls in the United States through Smart911, enabling emergency responders to save victims encountering medical emergencies, prevent domestic violence and more rapidly locate callers.
- 9-1-1 call takers used Smart911 Chat’s unique ability to text with mobile hang-up/pocket-dial callers to close thousands of cases without having to dispatch a first responder, saving time and millions of dollars.
- Supported nearly 100,000 immediate on-site notifications on mobile calls from more than 5,000 different buildings and facilities using Rave Panic Button.
- 50 new colleges and universities launched the Rave Guardian mobile safety app to enhance community safety and promote anonymous crime and incident reporting.
- Won an Edison Award for Rave Panic Button.
- Won first place at the CTIA eTech Awards for Smart911 Location capabilities.
- Four additional patents were issued for Rave’s unique technologies, covering advanced means of improving communications with emergency callers, delivering emergency notifications, and automatically notifying community members in emergency situations.
- Continued close collaboration with governing industry bodies including the National Emergency Number Association (NENA), Association of Public-Safety Communications Officials (APCO), Alliance for Telecommunications Industry Solutions (ATIS) and the NG9-1-1 Institute.
- The Rave team grew by more than 30 percent, with continued expansion planned for 2016 across all departments and products lines.
- New offices were opened in Arkansas, Arizona, Washington, Kentucky and Maryland
- Bolstered Rave’s Advisory Board with the addition of Juliette Kayyem and Richard Serino. Juliette Kayyem is the founder of Kayyem Solutions, a faculty member at Harvard University’s Kennedy School of Government and a national security analyst for CNN. She is formerly the assistant secretary for the Department of Homeland Security. Richard Serino has more than four decades in public service and is a distinguished visiting fellow at Harvard’s National Preparedness Leadership Initiative. He has held posts such as deputy administrator of the Federal Emergency Management Agency (FEMA) and is considered a founding father of Boston’s Emergency Medical Services (EMS).
- Rave continued to invest in infrastructure security and performance, successfully completing a third-party security audit and significantly increasing messaging capacity and throughput.
Customers all recognize the increased safety created by Rave’s advanced communications tools. “We are already seeing a return on our investment,” said Jeffrey Miller, chief of emergency communications in New Castle County, Delaware. “Smart911Facility helps us streamline the collection and use of key holder data and alarm data, as well as floor plans. Smart911 Chat reduces dispatches for hang up calls, and we are seeing personal safety profiles through Smart911 that help us better respond to citizens.”
In Arkansas, the 2015 School Safety Act was signed into law by Governor Ava Hutchinson enabling hundreds of k-12 schools to deploy Rave Panic Button before the 2015 academic school year. The original bill was co-sponsored by Arkansas State Senator, Jane English and Arkansas State Representative, Scott Baltz. “Through the School Safety Act, the state of Arkansas created a law requiring all of our more than 1,000 public schools to be equipped with panic button technology,” said Senator English. “This will allow our first responders to minimize response times which is critical during crises situations, especially ones involving active shooters.”
“Given Rave’s industry reputation as the leader in public safety communications, it was an easy decision to trust them to increase protection for our almost half-million students,” added Rep. Baltz. “In fact, within just a few weeks of deployment, Panic Button saved a life in the Blytheville School District.”
“Our growth and success is a direct result of our continued focus on helping our customers protect the lives with whose safety they are entrusted,” said Tom Axbey, president and CEO of Rave Mobile Safety. “As one of the fastest growing public safety companies, we are thrilled to not only see our client base grow so substantially, but also to see our existing clients expanding their relationship with Rave by extending the number of products they utilize. We are proud to deliver innovative solutions that help our clients achieve their goals.”