This is the sixth post on results from Rave’s 2013 PSAP Survey to which 610 PSAPs from 50 states responded. This post covers polices around social media and internet access. See the fifth post here on NG9-1-1 implementation statuses.
Q1: Is Internet access provided at each Telecommunicator workstation? For example, can a Telecommunicator access a web browser and perform a basic task, such as running a search in Google, Bing, or another search engine?
2. Is E-mail provided at each Telecommunicator workstation?
3. Does your social media policy address access and use while:
4. Do you permit your Telecommunicators to access Social Media while on duty and at their workstation?
5. Which, if any, of the following PERSONAL electronic devices do you permit your Telecommunicators to use while on duty?