PSAP Survey Results: NG9-1-1 Implementation Status

September 22, 2014

Todd Piett

This is the fifth post on results from Rave’s 2013 PSAP Survey to which 610 PSAPs from 50 states responded.  This post covers the state of NG9-1-1 implementations.  See the forth post here on training and workforce statistics.

Q1: Which statement about Next Generation 9-1-1 (NG9-1-1) most accurately reflects your PSAP’s current position?  As you can see from the chart below, most agencies are awaiting state level action.


Q2:  Which statement about Text to 9-1-1 most accurately reflects your PSAP’s current position?


Q3:  What single initiative would you undertake in 2013, but are unable to due to budget constraints?  The word density map below shows the frequency of response terms.


Next up, use of Social Media in the PSAP…

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