What We're Talking About This Week - March 30th

Picture of Jackson Lucas By Jackson Lucas

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world1-3In The News This Week

This week in industry news, ZDNet reported on a recent cyber attack that disrupted public safety operations in Baltimore, MD. Unknown hackers caused a shutdown of Baltimore's automated dispatch system and slowed down the response time of first responders for a grueling 17 hours.   

Key Highlights:

  • The cyberattack was launched Saturday morning at 8:30 am, impacting the messaging functions within the Computer Aided Dispatch (CAD) system used by both Baltimore's 911 and 311 services
  • CAD is used to automatically divert calls to the closest emergency responders in order to make assistance in emergencies as efficient and quick as possible - this breach forced responders to transition to a manual mode of operation 
  • This breach delayed the dispatch of first responders to emergency in Baltimore until the CAD system was restored 

 (You can access the full story here.)

This Week From the Rave Team

Read some of the stories our writers were most excited to share with you this week. To access all of our stories, check out our blog.

How California's Disaster Communication Plan Failed Residents During Deadly Wildfires

fire

The state’s independent review found that Sonoma County emergency staff failed to prepare for the deadly October wildfires and had an outdated understanding of technology, unorganized emergency alerting protocol, and undertrained staff. The report also warns that the weaknesses found in Sonoma County's disaster communication plan are not unique. Find out where Sonoma County officials went wrong and make sure your community avoids similar destruction in the event of natural disaster.

READ MORE

 

Rave in the News

Quinnipiac University's public safety department is making sure everyone on campus is prepared for the worst.  In 2016, campus safety leaders made it mandatory for all faculty and staff to attend active shooter training. Now, all incoming students will be required to attend similar training sessions to ensure they are aware of their safety options during an active assailant emergency. 

The university's emergency management team is also looking to expand on campus safety initiatives through the Rave Guardian platform. Chief of Public Safety, Edgar Rodriguez, said the culture of safety on campus needs to change. He continued, 

"Sometimes we try to tiptoe around what's going on. This is real life, this has to be mandatory because when something happens we need to be prepared so we can prepare as a university."

(You can access the full story here.)

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Jackson Lucas

Written by Jackson Lucas

Jackson - an enthusiastic rock climber and storyteller - focuses his time on content creation, fixing the website, SEO strategy and working with current Rave customers to make sure they have the proper tools and knowledge to execute successful community marketing campaigns. In a previous life, he was an avid scientist and environmentalist. He spent his undergraduate career studying rocks and educating others on environmental sustainability and eco-justice. He also spent 4 years diligently researching the history of climate change in Antarctica to better understand today's changing world. Jackson holds a Bachelor of Arts in Geology from Colgate University.

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