Critical Enhancements in Emergency Technology
2016 brought great growth and product development here at Rave Mobile Safety. We are proud to have worked with our customers and partners to bring enhancements and innovation to the products we develop trusted to save lives.
Scroll down to view the latest enhancements and features available in the Rave Data and Critical Communication Platform.
Storm-Based Weather Alerting
Rave Alert customers can now leverage the National Weather Service (NWS) Storm-Based Warnings. If your domain includes Smart911 citizen opt-in or loaded landline data, you can also configure Rave Alert to automatically notify residents whose addresses fall within National Weather Service Storm-Based Warnings.
Alert to Guardian
Additionally, improved session management in Rave Alert means authors are warned when a session will soon expire, with the option to extend the session.
In May, we released Alert Tagging, which lets you put custom searchable labels on alerts and reports. You can now enter tags in the new tag field in an alert template or an alert report to group multiple alerts and make reporting easier.
Improved User and List Management
This release introduced new administrative permissions to help delegate user and list management more easily. Now you can set administrators scope, which controls the pool of users that administrators can access in the system – whether for sending alerts, building lists, or managing user information.
In October, Rave 911 Suite Chat Smartlets saw improved notification behavior. It now shows counts of unread messages and clearly indicates which tickets have unread messages. The Chat Smartlet also shows information on success or failure of an SMS chat send.
As of November, Rave Alert can now format email alerts with html tools to emphasize or clarify message content. You can apply text and paragraph formatting, insert images, and paste from other sources like Microsoft Word or the web. You can pre-save html content in email profiles for quick use when configuring alerts.
Looking forward to 2017
We’re looking forward advancing into 2017 as we continue to expand our product features and connect millions of people to those trusted to protect them. Thank you to all who helped make 2016 a successful year. We look forward to what 2017 will bring!