Before/After an Incident
Before an Incident
Data Management
The measure of an emergency notification system is more than just throughput and delivery speeds. Users who aren’t registered, aren’t going to get a text message, no matter how robust the delivery platform.
Long before any emergency arises Rave Mobile Safety is working to facilitate adoption and essential data management to make sure that there’s a valid number in the system for every member of your community.
In addition to the opt-in registration portal, Rave Alert offers a powerful automated bulk data processing toolkit. This allows institutions to utilize existing resources and import contact information in bulk – increasing registration dramatically.
One of the unique features of Rave Alert is that it constantly validates phone numbers across carriers so that you don’t need to wait till you have a failure to know that a number is outdated.
After an Incident
Response & Reporting
Another critical measure of any emergency notification system is what they do after the alert. Rave can help to organize the post-emergency response and carry out a thorough post-mortem analysis for continual improvement.
In life-threatening situations send “status-check” alerts. Include a message in the alert telling users to simply hit reply if/when they’re clear of the incident area.
This “I’m OK” list appears in real-time in the existing management console and can be helpful in fielding inbound calls during high-profile incidents.
After the alert, review performance across all communication channels or drill down into a specific communication method-including recipient-level details!
Rave Alert’s reporting shows you all the detail you need to make informed decisions – for every subscriber, every mode, every alert and every incident.
