The national Insurance Services Office (ISO) assessed the City of Dubuque's risk of fire damage and emergency response and preparedness over the summer of 2015. ISO evaluates areas including staffing and training, the community's water supply, the efficiency of local emergency communications and fire-prevention efforts. A factor of the local emergency communications evaluation was the Smart911 program [...]
Apr 11, 2016

Every emergency manager wants to avoid a situation where an individual doesn’t receive an emergency alert and ends up in a dangerous situation that could have been avoided.

Download this Alert Opt-In Best Practices Checklist to to ensure residents and commuters sign up for emergency notifications.

Mar 7, 2016

Nashville Emergency Communications Center (NECC) is a consolidated center providing all call taking and dispatch services for Law Enforcement, Fire and EMS in Nashville and Davidson County (TN). Protecting a population of nearly 650,000 individuals, NECC takes over 500,000 calls for service per year.

Jan 15, 2016
7 Essentials for ENS Success Technology has changed the way we communicate. We can now send notifications  faster, through more channels, and to targeted audiences. Technology’s advancements have also changed the public’s expectations. Effective communication with your community during all phases of an emergency can mean the difference between life and death.  That’s why on-going [...]
Jan 14, 2016
Judiciary systems are challenged by the shear logistics of coordinating schedules that are constantly in flux. Communication can be difficult because attorneys, clients, judges, jurors, media and others often are in transit. The task is complicated when severe weather or other events affect a large number of scheduled events on short notice. Courts round the country are looking for better communications tools to reach directly [...]
Jan 14, 2016

Seattle, Washington, in need of enhanced emergency alerting capability for city-wide and internal department alerts and communication, selected Rave Alert

Jan 11, 2016

The Rave Panic Button app was implemented by the town of Milford, Mass., in 2014.  Based on “Smart911” technology, it routes cellular calls to the Milford Police Department while also instantly delivering critical information that can be used to facilitate a faster, more effective response. “We did some testing in the buildings to verify cellphone […]

Mar 27, 2015

Challenge Your ENS – Compare/Contrast Recent emergencies and large regional events have exposed weaknesses in both ENS systems and downstream networks and systems that deliver messages. Obviously, an emergency is not the best time to find out that your alert system has limitations. It’s a good idea to review your system in the context of […]

Sep 12, 2013

The Federal Emergency Management Agency’s strategy of whole community preparedness has been in the emergency management lexicon for a couple of years. Insufficient planning around community members with certain access and functional needs – medical dependencies, mobility limitations, age, lack of access to transportation, and owners of pets, as just a few examples – was […]

Jan 22, 2013
Download the Whitepaper While technology and communications around weather threats has never been more sophisticated, the risk of message oversaturation also increases, which can cause a slingshot effect where the community starts to tune out critical, potentially life-saving messages. This is especially true in Higher Education communities where the students have particularly short attention spans and a [...]
Nov 20, 2012

Mobile phones are an integrated part of our life. Mobile calls represent 65% of 9-1-1 calls nationwide, with many geographies over 80%. As a means of communication, the recent growth of text messaging using the Short Message Service (SMS) on mobile phones has been phenomenal. Each day over 4 billion SMS messages are sent in […]

Apr 5, 2012
Traditionally, efforts to address campus safety have primarily focused on threats to the collective well-being of an institution's community. Less attention has been given to empowering the individual with tools to address their unique personal safety needs. This trend is in spite of the widely recognized fact that crimes targeted at an individual occur far [...]
Jan 13, 2012

Before a fire fighter runs into a burning building, before a police officer intervenes in a violent dispute, and before a paramedic runs a red light in hopes of saving a person’s life, he or she must assess the risk. While the untrained professional may be paralyzed with fear if confronted with these same situations, […]

Jan 3, 2012

Public Safety organizations and the emergency number community are aggressively working to design a Next Generation emergency calling platform that can handle both emergent consumer communication technologies as well as leverage significant operational benefits enabled by IP-based communication infrastructures. The impacts of the aptly named “NG9-1-1” project are far reaching and touch not just how […]

Nov 30, 2011
Picture this scenario: One afternoon in a quiet campus lab a crisis erupts when containers of an abrasive chemical begin leaking. The toxic fumes create an environmental hazard requiring an immediate evacuation and lockdown. Suddenly the facility needs to be evacuated, and the campus community needs to be steered away from the location. Communication and [...]
Oct 13, 2009

On today’s campuses, it’s an unfortunate reality that emergency incidents can and do regularly occur. Being able to alert your campus, quickly and effectively, in case of such an emergency is extremely important and institutions must be prepared to respond to a broad range of events that interrupt daily operations.      

Oct 13, 2009