Albuquerque police are making a push for a new technology that could speed up their response to 911 calls.View
A new app known as Rave Guardian is sweeping college campuses across the country — and it’s all about safety.View
A relatively new program called 'Smart911' allows residents to provide lifesaving information online before an emergency strikes.View
"Smart911 will allow citizens to take a proactive role in the safety of their families, as well as help emergency responders save time & ultimately lives."View
The College of William and Mary has a new, free tool to help students feel safe. It's called the Rave Guardian app.View
The University of Arkansas at Little Rock has launched Rave Guardian, a free campus safety app giving students peace of mind knowing someone will be there if they need help.View
School officials at Georgia College & State University and Mercer University say they are always thinking of ways to enhance student safety.One way to do this is through the use of technology.View
The case involving the disappearance of UVA student Hannah Graham is putting a spotlight on campus security, and a new app may aid in the quest for safety.View
In an effort to enhance citizen safety, Tempe, AZ officials launched the national safety service, Smart911.View
Sussex County is launching Smart911, a new high-tech tool designed to give first responders critical information about citizens in need during an emergency.View
Sussex County, Delaware is getting "Smart" when it comes to their emergency response system.View
In Sussex County, 911 response systems are getting "smarter" with the new lifesaving Smart911 service available to all residents.View
Sussex County rolled out a new 911 response system called "Smart 911" which relays lifesaving information to first responders at a fast pace.View
A new program will allow Montgomery County residents to establish online profiles that are expected to quickly provide information to emergency responders.View
Montgomery, AL now has a new service that allows residents to get necessary information to 911 dispatchers faster. The service is called Smart911.View
Montgomery city leaders unveiled the new safety enhancing Smart911 service during a Press Conference on Tuesday, September 9, 2014.View
The Rave Guardian Campus Safety App, an initiative now being used on UNC campus, allows users to create an online safety network where they can check in with family, friends and UNC police officers.View
The city of Rowlett, TX has launched the Smart911 service that lets emergency dispatchers know more information to reduce response time and save more lives.View
Public safety officials in Limestone County announced Friday that Smart911 is now available to all citizens.View
PARAGOULD, AR (KAIT) - While you don't want to dial 911, sometimes it's necessary and life-saving. An online system could help your family get help, faster.
The Paragould Police Department is encouraging everyone in Paragould and Greene County to sign up for Smart911.
Captain Greg Trout of the Paragould Police Department said they are all about it.
“This is something that will help us help you,” Trout said.
Trout said it is easy to register. You simply visitwww.smart911.com, click sign up, and the registration process begins. It is free to join, and it's up to you how much information you want to share.
“We can get the answers you want us to have,” Trout said.
Trout encourages everyone to have a detailed profile. You caninclude information such as emergency contacts, directions to your home address, photos of household members, descriptions of pets, and vehicle information.
The information helps police and other first responders react efficiently and quickly in emergency situations. Smart 911 can even be used when you are out of town.
“If I'm in another state and I dial 911, and the agency that answers my 911 call has Smart911 system,” Trout said. “They can access that exact same information.”
First responders on the scene could have access to vital information regarding medical allergies or who to contact on your behalf.
Trout said some are skeptical because they worry about their private information being shared, but he assures everyone the Smart911 system is safe.
He said the profile and information is only accessible when the phone registered with the account dials 911. It is only during the 911 call that police can access the information.
Trout said the information is not kept in any searchable database, so there is no way anyone can view profile information without a 911 phone call taking place.
Trout explained the system is designed to help first responders react efficiently based on whatever situation they may be put in.
He wants everyone in Greene County to sign up because he said this system can help save lives.
A new app is sweeping college campuses across the country — and it’s all about safety.As CBS 2’s Dick Brennan reported, student Mollie Rosenkrantz takes her smartphone everywhere, which could actually help keep her safe on campus thanks to the “Rave Guardian Campus Safety App.” “When I park across campus, the path walking from that parking deck to where I live is kind of dark and scary at night,” Rosenkrantz said. New Jersey’s Montclair State University recently started offering students the free “Guardian” app. It comes with an emergency button that triggers an alarm at the campus police station. Police Chief Paul Cell said the program immediately tells officers who the student is and where he or she can be located. “We get the entire pedigree of the person,” Cell said. “So we’ll get their name. We have a photo of what they’ll look like. And then the map here triangulates the location of the phone.” Amarilis DeJesus, a Montclair State student, said she likes another feature on the app that lets her set a timer when she’s walking alone on campus. If she doesn’t make it to her destination in a certain amount of time, it notifies the police and her friends. “I have night classes, so I’m walking around campus like around 10:30, 10:45 at night,” she said. Cell admitted the majority of the time the app triggers false alarms. “That’s OK,” he said. “We’d rather our students feel safe than take any chances.” “Guardian” also allows students to text police anonymous tips. EXTRA: More Info On The Rave Guardian Campus Safety App
A relatively new program called "Smart911" allows users to provide important information online before an emergency happens.Arkansas opted to use the software statewide back in 2012. "We have a daughter that had a kidney transplant and a knee replacement, and those things are good to know if you're out on the road driving or at the home," says Boone County 911 director, Herb Lair. Lair says while regular 911 ties your name and location to your landline, Smart911 ties that information and more to your landline and cell phones. The director says that is important because of the some 26,000 calls the hub receives a year, nearly 90 percent come from cell phones. "People tend to get into a little bit of a panic mode when something happens," says Lair. "Us having a three-minute response time," says Harrison Fire investigator, Clint Nichols, "It really helps getting that information fast." Nichols says knowing information like where bedrooms are located during a fire, or what medication someone is taking following a wreck is vital. "It takes so long once you get on the scene to get that information," says Nichols, "If you've got that when you first step out of the truck, you've got that much more to help save someone's life." Herb Lair says Arkansas's $1.6 million investment is having success with residents and travelers around the Little Rock area. [...] [...] Lair says there are safeguards against someone getting personal information, he says the only time his department can see it, is for a few minutes, when a 911 call comes in. "We're still hoping people will call their local 911, or our 911, and put their basic information on there," says Nichols, "It's all free, and you don't have to put anything on there that you don't want to." Arkansas was the first state to implement Smart911. Click here to learn more about the program or to create your online profile. The program was launched in 2010, and is now in over 1,000 communities across 37 states.
Howard College is now using a new alert system to help keep students and staff members safe.
The [Campus Police Department] has partnered with Rave Mobile Safety to create an emergency alert system.
With this system, the college will deliver messages to the cell phones and emails of staff and students alerting them to any critical information.
Students have already been registered with this program and any questions or concerns can be answered by the Howard College IT Department.
Posted on Oct 17, 2014
Glenn County announced today that they have joined Smart911, a program that lets citizens create a "Safety Profile" that will help dispatchers fill in the gaps created when someone makes a 911 call.
With Smart911, when 911 is called the caller's profile will immediately show up on the dispatchers computer screen. "Smart911 will allow citizens to take a proactive role in the safety of their families, as well as give our 911 dispatchers and response teams a way to save time and ultimately lives," said Glenn County Sheriff Larry Jones.
The "Safety Profile" will include information about an individual or household that can contain details about medical conditions, required medications, pets and emergency contacts, to name a few. The profile also allows the user to upload photos of household members in the case somebody goes missing and an Amber or Silver Alert needs to be issued.
For those who are worried about privacy, it is important to note information is only available when a person calls 911.
The program is currently available in 35 states and more than 500 municipalities across the country.
If you are interested in signing up visit smart911.com.
Posted October 9, 2014
By Action News Now
The disappearance of UVA sophomore Hannah Graham has students across the Virginia talking about safety on campus. The College of William and Mary has a new, free tool to help students feel safe. It's called the Rave Guardian app and allows you to connect with W&M Police with one touch, send a text or photo tip. "The app will also let you set a timer if you are alone or in an unfamiliar place, so that friends, police, or others you trust will be notified if you are late," Ginger Ambler, the vice president for Student Affairs, explained in a message to the college community on September 29. Ambler stressed that it's one of many personal safety items on the college's Emergency Management Team's website. "Many of us have close ties to the UVA community, and our hearts go out to all those who know and care about Hannah. The situation is also a chilling reminder that, even in seemingly safe college towns, serious crimes can and do occur," Ambler added. She noted that it's important for everyone to be very aware of the surroundings, to watch out for each other and to take precautions wherever possible. Officials remind students to walk in groups, especially late at night and use resources such as Campus Escort and Steer Clear Safe Ride. Most colleges and universities have safety resources on their Websites and you can also check with campus police for advice. Posted on: October 3, 2014 WVEC-NFK (ABC)
Freshmen year means new beginnings and changes to routine for Olivia Varnell and Michelle Cheesman. "Moving to Little Rock it's really different than where we're from," Varnell explained. Although home may be less than 40 miles away, on campus it is a world of difference. Varnell continued, "It's not really our natural instincts to be on guard, like everywhere you go but it's Little Rock and you really have to be." "It's 2014. Anything can happen anywhere at any time," Officer Jennifer Lusk began. Which is why the University of Arkansas at Little Rock has launched Rave Guardian, a free campus safety app. Lusk continued, "I think universities across the nation are coming up with all kinds of ideas to try to put minds at ease." Crime prevention officer Jennifer Lusk gave THV11 a scenario of when a student would use it, saying, "I'm at the library and I should be back in my dorm room or my residence hall at a certain time and they will set a timer for that amount of time. If they don't show up then an alarm goes off in dispatch and we know who the student is and that they're in need of help." The app tracks your location only if the alarm goes off and that is when dispatch will contact the person or send an officer to look for them. Varnell says, "I have some night classes. Walking back on campus alone is really scary." These two admit they have become more observant of their surroundings, especially in the wake of the recent disappearance and murder of Arkansas real estate agent Beverly Carter. Now, with this app at their fingertips, they can have peace of mind knowing someone will be there if they need help. Cheesman said, "It makes me feel safer. Because this isn't the best part of town." By Marlisa Goldsmith, KTHV
School officials at Georgia College & State University and Mercer University say they are always thinking of ways to enhance student safety.One way to do this is through the use of technology. Georgia College & State University Patrol Lieutenant Gary Purvis said the newest one to hit students phones is the Rave Guardian Campus Safety App. "Students walking down the street, from the bar at 3 o'clock in the morning, and they feel like somebody is following them and they just want public safety's presence, all they have to do is hit the Guardian Rave App," said Purivs. "It'll give you options, you can send a tip, you can call 911 or you can call us," he said. That call goes straight to dispatch and lets them know your GPS location. "I think it's really important that we have all the apps we do because students are very technologically based, we're always on our phone," said Jennifer McReynolds, freshman. McReynolds works patrol for "Student Night Auxiliary Patrol," or SNAP."Our main goal is to keep people safe and we don't want people walking back at night from downtown or from the library alone or even in small groups," she said. If students need SNAP's help, they just have to call or use the Georgia College app. "You can choose your location that you are, and you can chose any location on campus or in apartments. And then where to drop them off and then how many people and then you can send it in and it goes straight to dispatch," said Reynolds. Like Georgia College, Mercer also uses Rave Guardian and has call boxes. From Wednesday to Saturday students can use a trolley to get downtown. "And if they want to visit a restaurant, bar, they can do that, they can come back on campus. That trolley when it's running, runs until 3 o'clock in the morning," said Gary Collins, police chief. Junior Carley Rampy remembers the helpful advice campus police gave her freshman year. "Don't go anywhere by yourself, at night, like don't even walk through campus by yourself. And if you do have to walk by yourself make sure you have your keys if you're going to your car, something like that. Make sure you have your cell phone," said Rampy. Both schools encourage students to call them, even if they've been underage drinking. "Not that we're endorsing the drinking, but there safety is our priority," said Collins. WMAZ CBS News 9-22-14
A campus safety app aims to prevent sexual assaults among college students.UVA student Hannah Graham disappeared over the weekend, and surveillance footage appears to show that she was being followed. The case is spotlighting campus security, and a new app may aid in the quest for safety. The Rave Guardian Campus Safety app allows students to create safety profiles to alert friends and family when they are walking alone. It also features a safety timer to alert campus security when a student does not arrive at a planned destination within a certain amount of time. The app has a panic button that, when pressed, alerts campus security of where a student is. Fox News (9-18-14)
The City of Tempe has unveiled its new Smart911. The program allows people to go online and add information that might be useful to first responders in an emergency. To sign-up or learn more about Smart911, please visit: www.Smart911.com KPHO-PHX (CBS) News 9-15-14
Montgomery city leaders unveiled the new Smart911 system during a meeting on September 9, 2014. This new system allows residents to build a secure profile of what first responders need to know in an emergency. The city says the information is private and it ONLY comes up if you call 911. Smart911 is up and running and residents can go to Smart 911 website to fill out a profile and the best part? It's free. To sign-up or learn more about Smart911, please visit: www.Smart911.com WSFA (NBC) News 9-15-14
In Sussex County, 911 response systems are getting "smarter." The county rolled out its new response system on Thursday called "Smart911" which relays lifesaving information about the 9-1-1 caller to first responders at a fast pace. People at home can visit www.smart911.com to sign up and create a Safety Profile. In a Safety Profile, people can leave information on medical conditions, home details, and even photos, that will be sent to first responders in the case of an emergency. To sign-up or learn more about Smart911, please visit: www.Smart911.com WBOC-16 (CBS) News 9-15-14
Sussex County, Delaware is getting "smart" when it comes to their emergency response system. Now residents of Sussex can go online to Smart911.com and create a profile that includes unique safety details to allow first responders to act more efficiently in an emergency situation. “Taking a few minutes now to answer some basic questions could be a life-saver when you or someone in your family needs help,” Sussex County Council President Michael H. Vincent said. The Smart911 profiles are always active and can be accessed on a screen inside the vehicle while traveling to an emergency by responders using the program. “Smart911 allows a person to add cell phone numbers, pictures of family members, and any conditions or information that they believe would help dispatchers send the appropriate response,” said Joseph L. Thomas, Director for the Sussex County Emergency Operations Center. “This will be especially helpful for those visiting our communities. If you are here on vacation and have a Smart911 profile, and an unfortunate emergency arises, this tool will give our 911 dispatchers the information they need to assist quickly in a time of need." The program was developed in 2010 and is currently used by over 1,000 communities in 35 states. New Castle began using the service in 2013. To sign-up or learn more about Smart911, please visit: www.Smart911.com. WCAU-PHI (NBC) News 9-15-14
TEMPE, Ariz. -- The City of Tempe has unveiled its new Smart911. The program allows people to go online and add information that might be useful to first responders in an emergency. Smart911 works by linking a phone number with a person's online profile. That way, when that number calls 911, important information such as gate codes, health information or apartment numbers can be displayed to dispatchers. The information can then be relayed to responding police or fire units so they can prepare before arriving on scene. Smart911 is currently available in 35 states and in more than 500 municipalities across the country. Access to the information is limited to the subscriber, Smart911, and public safety only. Smart911 is NOT searchable by law enforcement. Public safety access to the information is triggered only by a call from the listed address to 911. The information is available for 45 minutes, unless another 911 call is made. Information you can self-enter that would be available to law enforcement only in the instance that a 911 call is made:
- Physical descriptions/photos of family members, in case he or she goes missing Example: a family member with a medical condition such as Alzheimer's or dementia Example: photos and descriptions of children
- Medical Information Example: a family member suffers from diabetes, asthma, allergies, or a breathing/cardiac disorder and requires medications or oxygen at all times.
- Disabilities Example: a family member is hearing-impaired and may not be able to hear instructions Example: a family member in the home diagnosed with functional, behavioral or developmental disabilities that may pose communications challenges.
- Premise Information: Example: entrances/exits to the home in case of fire. Example: any hazardous materials, such as compressed gas cylinders or fuel tanks Example: Dogs or other animals inside the home or in the yard.
In Sussex County, 911 response systems are getting "smarter." The county rolled out its new response system on Thursday called "Smart911" which relays lifesaving information about the 9-1-1 caller to first responders at a fast pace. People at home can visit www.smart911.com to sign up and create a Safety Profile. In a Safety Profile, people can leave information on medical conditions, home details, and even photos, that will be sent to first responders in the case of an emergency. To sign-up or learn more about Smart911, please visit: www.Smart911.com WBOC-16 News
In Sussex County, 911 response systems are getting "smarter." The county rolled out its new response system on Thursday called "Smart 911" which relays personal information of the phone owners to first responders at a fast pace. People at home can visit www.smart911.com to sign up for the new program. In the online portal, people can leave information on medical conditions, home details, and even photos, that will be sent to first responders in the case of an emergency. "What you're really doing is answering the dispatchers questions before the emergency happens," said Jessica Rose, who works for Smart 911. In Sussex County, the operation centers receive more than 100,000 calls every year, and in recent years the calls have become primarily from cell phones. More than 80 percent of the calls in 2014 were from cell phones. Before this new system, it was impossible to gather information on the calls from cell phones. "If they can have that information provided to them when they're on route to the emergency," said Rose. "As soon as they get on scene, they already have a better idea of how they want to treat the patient. And what action they need to take." The new system will come at a cost for both Sussex County and the towns of Rehoboth Beach and Seaford. The county will pay more than $200,000 over five years. For Rehoboth and Seaford, that number will be just over $55,000. The new system is used by many nearby areas, such as D.C. and New Castle County. WBOC-16 (CBS) News 9-11-14
The Montgomery Advertiser reported Tuesday that the Smart911 program will allow people to automatically supply emergency responders with information on their medical history, disabilities, pets and photos of people who live in the home they're responding to.
City officials demonstrated the program at the Montgomery Emergency Communications Center. Users can establish free profiles on Smart911.com through a computer, tablet or mobile device.
Montgomery Mayor Todd Strange says the system costs $51,000 and is being funded through the state's phone tax.To sign-up or learn more about Smart911, please visit: www.Smart911.com WCFT (ABC) News 9-10-14
Montgomery, AL now has a new mobile-safety enabled service that allows residents to get necessary information to 911 dispatchers quicker. The service is called Smart911 and it allows you to get critical information to first responders faster. Ty Fondren is the Regional Director of AT&T and says the service is revolutionary, "Citizens can go online, fill out a profile and provide information on their health conditions, locations of bedrooms in their house, disabilities, any kind of thing that would be relevant." To sign-up or learn more about Smart911, please visit: www.Smart911.com WAKA (CBS) News 9-9-14
This new system allows residents to build a secure profile of what first responders need to know should there be an emergency. The city says the information is private and it ONLY comes up if you call 911. For example, a resident may submit personal information about what medication they're taking, how many people live in the home or how many pets have. First responders believe this will make their jobs easier in the sense they'll have a better idea of what they're walking into.
County leaders say they are also making plans for those who do not have access to a computer.
"We're talking about having designated points like the fire departments, Pintlala church, Ramer school to have town hall meeting so people can register their information," said Montgomery County Commission chairman Elton Dean. "A lot of them don't have cell phones because there are not towers out there." Smart 911 is up and running and residents can go to Smart 911 website to fill out a profile and the best part? It's free.
WSFA (NBC) News 9-9-14
When 911 dispatchers receive an emergency call, every moment can be crucial. "It can take minutes if not hours sometimes to get the picture of a missing child up on the amber alerts," said Suzy Spurgeon, Edgefield County Emergency Management Director. The county's new Smart911 system is aiming to speed up that process if a parent were to have their child go missing. "Their profile comes up, 911 has their picture and their description and they put that out to emergency personnel immediately." People can create a profile that connects to their phone numbers. "They can put emergency contact, medical conditions they may have, they can put all the pets that they have." That information comes up immediately when they call 911, something even more helpful for the increased number of cell phone users. It's estimated that around 70% of people across the country call 911 using their cell phone. "With mobile phones, if you don't have the information, then it's really hard to get sheriff units or EMTs, out to the site." Because calling from a cell phone doesn't give dispatchers details like your location. "If you call 911 from a cell phone, the only information they have is which tower the phone is pinging off of. That's why Edgefield County is adapting the new system. "The number of landlines that are in the county has dropped drastically and so we needed a way to communicate information to 911 dispatchers effectively." Dispatchers tell us this system can only be truly effective if people head online and sign up. "They go on that site, create a username, password, login, they can start." If you don't have a computer and/or internet to sign up for Smart911, county emergency leaders are working to get a computer into their office to help. Posted on Sep 03, 2014 By Nickelle Smith
CHAPEL HILL, N.C. — Students, faculty and staff at the University of North Carolina at Chapel Hill now have access to a free app that turns smartphones into personal safety devices. The Rave Guardian Campus Safety App, an initiative between the school's student affairs and public safety departments, allows users to create an online safety network where they can check in with family, friends and UNC police officers. "There are ways here to send a tip. That could be a small, text-style message, or it could be a photograph of suspicious activity," said Randy Young, spokesman for UNC Public Safety. Other features of the app include the following:
- Create a safety timer to notify people to check in on you when you are alone or in an unfamiliar place. UNC police officers and designated friends or family can be alerted if the timer isn’t turned off within a set time.
- Invite family members, friends or others to be "guardians" and communicate with them through the app.
- Link directly to a user-created safety profile that contains information, including residence details (both home and campus) and medical conditions. The profiles are visible to UNC Public Safety and 911 centers nationwide with Smart911 technology.
UNC is providing an app to students that turns cell phones into personal safety devices.
UNC is providing an app that turns cell phones into personal safety devices, the school said Tuesday. The Rave Guardian Campus Safety App will be available to students, faculty and staff for free. Rave Guardian is a company that specializes in campus security.
The idea is that with the app, people can check in with family, friends and Department of Public Safety officers. Florida State, for example, uses the Rave Guardian app, as does Tulane and Provide.
With the app people can:
* Set a safety timer to notify people they trust to check in on them when they are alone or in an unfamiliar place.
* Call UNC Public Safety directly for help if they are in trouble, and send text tips – including photos – if they see something suspicious; and
* Link directly to a Smart911 safety profile they create; each profile contains information including residence details (both home and campus), medical conditions and more. The profiles are displayed to UNC Public Safety officers or to Smart911-enabled 911 centers nationwide when individuals call 911 from off campus.
The app can be downloaded on both Apple and Android devices. Once the app is downloaded and people have created their profiles, their cell phones will display “UNC Guardian.”
The University said it has used other Rave Mobile Safety products for several years. Rave Alert sends text messages and emails through Alert Carolina, for example.
One of the best things about cellphones is their users can make calls from anywhere. But that can be one of the worst things, too, when it comes to dialing 911. The city of Rowlett, TX has launched a national service called Smart911 that lets emergency dispatchers know who’s calling 911 – and from where. Smart911 is a free service that allows citizens across the U.S. to create a Safety Profile for their household that includes any information they want 9-1-1 to have in the event of an emergency. To sign-up or learn more about Smart911, please visit: www.Smart911.com KTVT News (8-27-14)
Public safety officials in Limestone County announced Friday that Smart911 is now available to all citizens.A new safety initiative goes on-line in Limestone County. Smart911 is designed to get critical information to responders as quickly as you call for help. ((sound of phone ringing)) “911, what’s the location of the emergency?” Just that fast, and emergency dispatchers have critical information right at their fingertips. Limestone County’s new Smart911 service allows residents to customize the information that will show up on the dispatcher’s screen. (r.v. white, limestone county 911 22-27) “So instead of having to try to answer questions in a very stressful situation, that information will be available to us immediately as soon as we answer the phone,” says Limestone County 911 Director R.V. White during a news conference Friday. Information like how many people live in the house, their medical history, even how many and what kinds of pets you may have. If you have a fire or medical emergency, this is the type of information that can speed the help you might need as well as prepare the responders to better help you. (Chief Tony Kirk, Athens fire department 50-55) “If the patient has a cardiac history, if they have asthma, an unconscious patient, if we pull up there and we know that this patient has diabetic issues, that’s the first thing we can check,” says Athens Fire Chief Tony Kirk. He says the new system has the potential to save many lives. The program is especially useful for those with special needs, according to Harriett Hollingsworth who is deaf and relies on sign language to communicate. “I want to encourage everyone who is deaf and hard of hearing to please fill out a profile for Smart911. Put your information on this profile at the website, www.smart911.com. I’m encouraging everyone to do that,” Hollingsworth says. Smart 9-1-1 is a free service, and participation is strictly voluntary. You only need to give the information you think will help responders to better help you in an emergency. To register, go to SMART 911 and click on the “Sign Up” tab on the right side of the screen. The site will guide you through a series of panels to add relative information about yourself, other members of your family, special needs and medical history, even your pets. You can even upload photos of yourself and children which would be useful if someone comes up missing. Smart 911 will send you an email once every six months to ask if any of your stored information needs to be updated. White says not even the 911 dispatchers have access to your personal information until you dial 9-1-1 from either your home or cell phone. WHNT News 8-15-14
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